Feature Request - Cases can create activities within Project Tasks
We are a company delivering technical professional services and as such using the Project Management module to manage our customer engagements.
We are using the Cases function in order to put structure around these engagements and it is great that we can auto create activities for users when the stages are moved through.
However, in most circumstances within the Projects area we utilise the Tasks structure and would therefore benefit from being able to create an activity automatically when a cases stage is changed within a specific task.
1. Task structure contains a task to complete a 'Project sign off' form with the customer
2. The Cases structure contains a Review Completion stage
3. When moving a project to this stage an activity is created within the Task entity 'Project sign off' and not at the project level
This will keep things nice and neat and allow better use of the project tasks and the management of these.