Idea

When Case stage field is not editable, manual stage change should not be allowed

A big security hole in using cases to display the status of a record is that the stage can be manually changed even when the stage field is Read Only.  I intentionally set a status field to Read Only so that a process manages the status changes, but if I use it to display stage flow visually, I can still click on the case display to change the status, which is undesirable.

Discussion
1 comments

Dear Janine,

I will forward this to our R&D department so they could consider enhancing the following functionality in the upcoming releases.Thank you for the idea!

Best regards,
Angela

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