Question

Versions of application "7.11.0.3122" and configuration "7.12.1" are incompatible

Versions of application "7.11.0.3122" and configuration "7.12.1" are incompatible

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 



Exception Details: Terrasoft.Common.AppStartupException: Versions of application "7.11.0.3122" and configuration "7.12.1" are incompatible



Source Error: 

 

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

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Dear Ruchir,

This message appears, because you are trying to update the version from 7.11.0 to 7.12.1 directly. For successful update you need to do step by step update through all intermediate versions of the instance. Please contact our support team and they will provide you with all necessary installation files. After that you should install them one by one till 7.12.1 version and it will do the trick.

Best regards,

Oscar

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