Question

Can portal user login to mobile application ?

CAn portal user login to mobile application?

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Hello, 

Portal users can login to the mobile app. They would have access to the records and section for which they would have corresponding rights. Also you can create a separate workspace for portal users in mobile application wizard or distribute rights to sections and records for portal users.
The academy page on mobile application wizard below: 
https://academy.bpmonline.com/documents/mobile/7-13/mobile-application-…

Best regards,
Dennis

thanks for the reply . Iam getting an error message while logging as a portal user . Tried two instance (studio and CRM )the error message is same .

 

From: Sethuraghav N ; Sent on: 3/11/2019 11:40:49 AMTo: Bpmonline support ; Cc: Subject: Bpm'online mobile bug report (https://044762-crm-bundle.bpmonline.com/)Model Name: iPhone10,1 Platform: iOS Platform Version: 12.1.4 Resolution: 0x0 IsHybridMode: false UIVersion: UIV2 ApplicationVersion: 7.13.10 ApplicationMajorVersion: 7.13 BackgroundSyncMode: Always ServerUrl: https://044762-crm-bundle.bpmonline.com/ ContactId: 4a778dcf-15af-4bfd-b18c-8ed92354655c CultureName: en-US ApplicationRevision: null WorkplaceCode: DefaultWorkplace ProductInfo: {"ProductName":"bpm'online","ProductEdition":"service enterprise","CustomerId":"321","Version":{"Major":7,"Minor":13,"Build":4,"Revision":638,"MajorRevision":0,"MinorRevision":638}} CurrentDateTime: 2019-03-11T09:39:51.576Z Type: Terrasoft.SyncException Message: An error occurred while synchronizing Stack trace: @sencha-touch-all-debug.js:10397:31 failure@terrasoft-all-combined.js:25030:23 @sencha-touch-all-debug.js:10397:31 failure@terrasoft-all-combined.js:3739:21 @sencha-touch-all-debug.js:10397:31 requestItemFailure@terrasoft-all-combined.js:31616:25 Terrasoft.RequestManager#onRequestFailure@terrasoft-all-combined.js:31428:34 @sencha-touch-all-debug.js:10397:31 terrasoft-all-combined.js:31620:21 @sencha-touch-all-debug.js:10397:31 Terrasoft.core.CancellableOperationManager#finish@terrasoft-all-combined.js:32010:19 Terrasoft.core.mixins.Cancellable#finishCancellableOperation@terrasoft-all-combined.js:1419:49 terrasoft-all-combined.js:31606:38 [nativecode] @sencha-touch-all-debug.js:10397:31 Fn@terrasoft-all-combined.js:31660:27 failure@terrasoft-all-combined.js:31676:23 @sencha-touch-all-debug.js:10397:31 failure@terrasoft-all-combined.js:52784:27 @sencha-touch-all-debug.js:10397:31 terrasoft-all-combined.js:35722:19 FromNative@cordova.js:295:57 nc2@cordova.js:1022:39 Type: Terrasoft.ServerException Message: Server request returned error AdditionalInfo: { "responseText": "Access to non-SSP API is denied for portal users{\"responseStatus\":{\"ErrorCode\":\"SecurityException\",\"Message\":\"Current user does not have sufficient permissions to read values of system setting with code \\\"UseMobileUIV2\\\".\",\"Errors\":[]},\"rowsAffected\":-1,\"nextPrcElReady\":false,\"success\":false}", "statusCode": 403, "statusText": "Forbidden" } Stack trace: Terrasoft.util.Service#getExceptionFromResponse@terrasoft-all-combined.js:5726:45 Terrasoft.nativeApi.ExceptionParser.getException@terrasoft-all-combined…:52836:65 Terrasoft.util.DataServiceUtils#getExceptionFromError@terrasoft-all-combined.js:5771:63 terrasoft-all-combined.js:35711:71 FromNative@cordova.js:295:57 nc2@cordova.js:1022:39 Sent from my iPhone

sethuraghav,

The error says user doesn't have access rights to system settings with code 

UseMobileUIV2. Distribute the rights to the needed users for this setting and it should work. 

Best regards, 
Dennis

Dennis Hudson,

The same error comes after the access is given 

regards,

sethuraghav N

sethuraghav,

Please try to recompile and  resync your application and if it wouldn't work please write to support@bpmonline.com 

Best regards,
Dennis

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