Question

How to add a particular section record link in the email

Hi Team,

 

I am using a custom section for creating a approval request.

On creation of the request a email should get triggered with a link.

On click of the link in the email user should get re-directed to the record's edit page

How to add this link along in the email. Kindly help

 

Regards,

Ankit Agrawal

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5 comments

Dear Ankit,

The task you are trying to achieve can only be completed through development because of the way bpm'online create links and operate macroses. You also may modify business process which is used for approvals. To perform such task process must receive ID of the record (for example from read element), transform it to parameter via function, create template with a href ="%instance name.bpmonline.com/0/Nui/ViewModule.aspx#%link to the section and record%/edit/%insert ID of the page%".

This is disappointing.

Angela Reyes,

 

I got the ID from a process read element and added it to the email element with the first part of the URL, however when it comes through in the email and I click it, the link only opens the first part of the URL, it does not pick up the ID. Is there a different way I can put the ID at the end of the URL in a process parameter so the link will work?

 

here is my process parameter:  "https://healthefx.creatio.com/0/Nui/ViewModule.aspx#CardModuleV2/Change…"+[#Read Change.First item of resulting collection.Id#].ToString()

 

 

Mitch Kaschub,

Hello Mitch,

 

Seems it is not possible to do in 7.15.3 application version, but in 7.15.4 version that I installed locally I created a process like on the screenshot https://prnt.sc/rdv1p2 and received a direct clickable link to the edit page of needed record to my Outlook. So please wait until your application is updated to 7.15.4 version (that is up to be released in the very nearest future) and your process will also work in your app.

 

Best regards,

Oscar

Oscar Dylan,

Hi Ascar,

I tried doing what you did above but got the link as string (not clickable).

The version I have is 7.18.4

Can you please help?

Thanks,

Chani

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