Question

Mobile Push Notification for Portal Users

Hi Community,

I used this below link to setup push notification in mobile

https://academy.bpmonline.com/documents/technic-bpms/7-11/how-set-push-notifications-mobile-application-users

Licensed users using mobile are getting push notifications but Portal users using mobile application is not getting push notification. Is there any other setup needs to do for portal users?

 

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1 comments

Dear Fulgen,

The most possible cause is access rights to the object and settings for portal users. Please check the access for the following objects:

PushNotificationToken

PushNotificationService 

Regards,

Anastasia

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