Question

Where define default access to contact email history

Hi!

I need emails in contact history will have by default access to some users, but I cannot identify the object to be managed to grant access by default.

In the screen you can see how I have configurec access to email object, but it does not work: https://cl.ly/90ce74590592

Can anyone help me to identify the object?

Thanks a lot in advance!

Like

1 comments

Hi,

Since emails may contain personal data its access rights are set up in different way. First of all the [Email] detail is not displayed for contacts who have the “Employee” value specified in the [Type] field. For all other contacts user can see emails if he has access to the mailbox and this can be set up in mailbox settings: http://prntscr.com/o2d47j

Best regards,
Angela

Log in or register to comment