Hi community,

I'm trying to read the value of a custom system setting in creatio from the client-side, but I noticed that even if my setting has the flag "Cached" it results undefined when I try to get the value using this code:

var test = Terrasoft.SysSettings.cachedSettings.UsrSysSettingTest;





while when I use the asynchronous way it works fine.

Code for the asynchronous way:

Terrasoft.SysSettings.querySysSettingsItem("UsrSysSettingTest", function(sysSettingTest) { 

       var test = sysSettingTest; //here is defined

}, this);



Do you know why this is happening?

 

Let me know.

Thanks in advance,

Luca

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Hi everyone,

I discovered that the problem with the cached setting was the type of it. To fix the issue I simply had to change the type from Text (500) to Text (250), I tried to do the same in other environments and I had the same result.

Hope it can help.

 

Best regards,

Luca

Hi Luca,

 

I was able to reproduce this behavior using the following steps:

 

1) Create a system setting

2) Don't relogin to the app and execute both commands you've shared in the developer console

 

As a result synchronous call returns undefined, async call returns value.

 

You need to relogin to the app to start using the setting value synchronously (if it won't help try flushing Redis).

 

Best regards,

Oscar

Hi Oscar,

I've actually logged into the app many times, I even closed the browser and flushed Redis, but I still have this issue.

 

Is there anything else I can do?

Thanks.

 

Best regards,

Luca

Luca Tavasanis,

 

Does this issue occur in another browser? In my case cached system setting was fetched properly after relogin and the issue is not in the rights for the setting since you can fetch it asynchronously.

 

Best regards,

Oscar

Oscar Dylan,

Yes, I have this problem also in other browsers.

 

Best regards,

Luca

Hi everyone,

I discovered that the problem with the cached setting was the type of it. To fix the issue I simply had to change the type from Text (500) to Text (250), I tried to do the same in other environments and I had the same result.

Hope it can help.

 

Best regards,

Luca

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Hi team,

 

Can you help me out with restoring the Feed tab in the Project section?

I deleted it but now I want Feed tab back.

 

Thank you in advance!

 

Kind regards,

Marijana

 

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Hi Marijana,



if you've deleted Feed tab, you should have following text in DIFF part of page schema:



 

So, you can just remove them and Feed should appear again

Hi Marijana,

 

Thank you for your question!

 

If feed was deleted from the section, then the only way to add it back is only via additional development (or to restore it from the backup).



To add Feed you'll need to transfer it you page schema diff: http://prntscr.com/lei5bx, add LocalizableStrings: http://prntscr.com/lei5ip and add all methods responsible for Feed tab functionality, like loadESNFeed, getSocialFeedSandboxId, initTabs, messages (http://prntscr.com/lei64z

) and etc.

 

If you would like the instance to be restored from the backup - please, reach out to us at support@creatio.com and specify the name of the instance and the date we should use to restore it from.

 

Best regards,

Anastasiia

Hi Marijana,



if you've deleted Feed tab, you should have following text in DIFF part of page schema:



 

So, you can just remove them and Feed should appear again

Hello Anastasiia and Vladimir,

 

Thank you for your answers.

I used Vladimir solution (easier way) and it works nice. I have my Feed tab back! :)

Thanks again!

 

Kind regards,

Marijana

 

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Hi team,

 

Can you help me out with File system storage integration? 

I installed External File Storage for Creatio | Creatio Marketplace and I defined in Lookup Default file storage for section that provider is File system as you can see in screenshot:

The problem begins when I try to upload some attachment data in any of these Section, I get this message:

Other problem is when I try to transfer attachment file ( Storage = File system) to other section I get empty file ( size = 0 kB).

Can you help me with this problem or give me some guides what to do?

 

Thank you in advance!

 

Best regards,

Marijana

 

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Hello Marijana,

 

Thank you for your question!

 

Your question is related to the functionality available within the marketplace application: External file storage for Creatio (https://marketplace.creatio.com/app/external-file-storage-creatio?_ga=2… you encounter any issues while using the add-on, please reach out at support@samarasoft.com for further assistance.

 

Kind regards,

Anastasiia

Marijana,

One thing to check is to make sure the folder in the file system has access by the application pool user for Creatio in IIS. 

Ryan

Hello,

 

Thank you for your help, now it works!

Have a nice day.

 

Best regards,

Marijana

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Hi everyone,

 

I've got an issue with the WordPress plugin for Creatio which i'm trying to implemented on behalf of a customer. We've managed to successfully capture all data from their ContactForm7 webpage into Creatio except for tickbox entries.

 

Has anybody had any issues like this before when using the WordPress plugin?

Unfortunately, the customer has quite a few tick boxes on their webform that do need to be captured so changing these fields data type is out of the question.

 

We did try changing the naming convention of the tick box fields to suit the Gravity forms way of implementing this but alas this hasn't worked either & I'm out of ideas!

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Hello,



Does anybody know if is it possible to activate/deactivate follow the feed using boolean field in a mask?



Thank you in advance!

Marijana

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Hello Marijana,

 

Can you please provide any screenshots or a description of the task you need to achieve?

 

Best regards,

Oscar

Oscar Dylan,

Hi Oscar,

 

I will attach a screenshot.

So my task is that when I check the boolean field "relevant", follow the feed need to be automatically activated, and when I uncheck the field "relevant", unfollow the feed need to be automatically activated. If you need more clarification please tell me.

Thank you!



Kind regards,

Marijana

Oscar Dylan,

Hello again Oscar, 

 

I find a solution and it works. It turns out one small process solves my problem. :) 

 

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We have our own Notes object however we have individuals entering private notes in the Feed section. 

 

Can we remove access to Feed for all users?

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Hello George,



You can set up access rights for each channel in the feed section:

 

Best regards,

Bogdan

Hi Bogdan,

 

I updated access rights for only System Administrators to Read/Edit/Delete but Feed and all of its contents are still available to each of our users.

 

Feed is still viewable and editable regardless of the role our users are in. Are there any additional settings to restrict this access?

 

 

You can completely remove the Feed tab from a page by adding the following into the methods of the page: 

onRender: function() {
    this.callParent(arguments);
 
    var tabs = this.get("TabsCollection");
    if (tabs.contains("ESNTab")) {
        tabs.removeByKey("ESNTab");
    }
}

Ryan

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Hi Team,



In the version "Creatio 7.18" release we have a feature to integrate Creatio with AWS-S3 bucket container to store the attachments and files.

 

https://community.creatio.com/articles/creatio-builds-existing-relationship-amazon-web-services-aws-further-improve-customer

 

I couldn't find any article to accomplish this in 7.18 and I can see only this https://marketplace.creatio.com/app/amazon-cloudfront-connector market place app.



Can you please provide us with an update on the steps to perform or achieve this in creatio 7.18?





Best Regards,

Bhoobalan Palanivelu.

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Hello!

 

The integration was not officially released yet. It is being tested by our developers at the moment. Once all tests are fully completed we will update the documentation. 

 

Please let us know in case any further information is required. 

 

Best regards, 

Olga. 

Olga Avis,

 

Thanks much for the update!

Olga Avis,

By chance can we have any update for integrating AWS (S3) with Creatio as we have released 7.18.2, Please?

Olga Avis,

 

Can we have any update on the integration of AWS (S3) with Creatio, Please? 

Olga Avis,

 

We have the article updated for S3 integration in Creatio academy.



https://academy.creatio.com/docs/user/setup_and_administration/on_site_deployment/deployment_additional_setup/s3_file_storage_integration



Is this only for on-site?



How can we implement the same in cloud site?

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As you know, all Creatio products have the capability to work with PostgreSQL due to our initiative to support open-source technologies. As a next step, we will be using PostgreSQL DBMS as the basis for Creatio cloud solutions.

This project will be divided into the following stages:

  1. Infrastructure launch for working with PostgreSQL in test mode
  2. Launch of new Creatio trial sites on PostgreSQL
  3. Launch of new Creatio production sites on PostgreSQL
  4. Migrate sites of existing Creatio cloud clients to PostgreSQL

We have successfully completed the first stage of this project that has been underway for 2 months. We have tested and debugged the procedures for deploying, backing up, moving instances and other important operations in the cloud.

Within the initial stage, trials in the datacenters of Australia and Singapore were migrated in a test mode on PostgreSQL.

We are preparing for the next two stages of the project according to this schedule:

 

 

After the successful completion of these two stages, we will start the final stage – the migration of existing Creatio cloud clients to PostgreSQL.

The list of clients and the schedule for migration to the new DBMS will be communicated separately.

The key points about the migration process are:

  1. Currently, we plan to transfer to the new DBMS only those clients who don’t have or have very little customization at the DBMS level. The verification of the level of customization is performed automatically by SQL scripts bounded to the client’s package.
  2. At the initial stages of the project, we will provide our customers and partners with sandboxes where they can verify the correctness of their customizations and data.
  3. We will then decide whether it is necessary to expand this approach with sandboxes to the entire list of sites that are planned to be updated.
  4. Clients, where customizations do not allow automatic migration to PostgreSQL, will continue working with their current DBMS.
  5. After the successful start of the migration, we will issue a public release of the Migration Utility that will allow customers in on-site mode to also migrate to the new DBMS (the utility will work with Creatio version 7.15.3 and higher).

Should you have any questions, please email us – we are happy to help!

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Hello Viktoria,

The above shows trial sites for USA will start using Postgresql starting Mar 1, however I still get an MSSQL system when creating new trial sites today. Will this start with the release of 7.15.4 or is there some revised date that will start?

Thanks,

Ryan

Ryan Farley, sorry for a minor delay from our end. Please note that the trials that were already created won't be using PostgreSQL. However, all the next trials will be created on PostgreSQL at once. Due to some technical reasons, the launch was postponed for particular locations but all trial sites should be already on PostgreSQL within the next 1-2 weeks. Please, let me know if you have more questions. 

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Section Wizard is a dynamic way to build a system in Creatio to match your needs. Join us during this online user group discussion to learn how to use Section Wizard to create fields and configure layouts for your preferences.

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3 AM my country time, so I will wait to webinar's record

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