Hi everyone, I have a problem with the 360 application in my local instance of creatio.



It's strange because I've already reinstalled it and sometimes it opens the workplace sections (although they are the classic version), logs out, and when I try to enter the form page again, it stays loading in an eternal loop



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Hello!

I recommend checking that the WebSocket settings for the site:https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-d…



Please ensure that the IIS settings are properly completed:

https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-d…

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How can I run multiple local instances hosted in IIS at the same time? I have 2 instances hosted in IIS, so When I login into 1st instance, the system logs me out of the 2nd instance and vice versa. Any suggestion?

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Hello,

 

The problem is probably that the domain name of the websites is the same (for example my_site:88 and my_site:89). It is not possible to contain multiple sessions on the same domain.

 

Best regards,

Max.

In addition to Max's comment (about ensuring both sites have a different port in IIS) you need to make sure you've modified the Redis database number in the connections to both have a different number. For example, if one of the websites have Redis database number of 1, change the other to use a value of 2.

Ryan

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Hello Community,

 

I am doing local setup for Creatio CRM bundle on my old laptop everything is fine but, when I tried to do setup on new laptop it is giving me error as shown as below image.

 

Does anyone has any idea how to solve this issue? 

File attachments
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Dear Meet,

 

This error may occur if installation files were corrupted or modified incorrectly.

Try downloading new files from the archive and compare all changed config files with the working instance. 

 

Best regards,

Angela

Angela Reyes,

Thanks for the replay.

 

I have downloaded file 2-3 time. still result remain the same.

 

And I just do copy paste of my old config, change laptop name in config file, and follow exact steps  which are mentioned in the academy.

Meet,

Have you checked the requirements for Creatio(https://academy.creatio.com/docs/user/setup_and_administration/on-site_…)? Some applications or Windows features may be missing.

 

Best regards,

Angela

Angela Reyes,

I have checked that everything is fine still result remains the same sad

Meet,

 

Most likely the root cause of the issue is related to the server-side settings. Can you please try to follow this recommendation and let us know the result?

 

Best regards,

Bogdan S.

Angela Reyes,



Do you have the link where to download Creatio for Local Instance Installation? Tried asking customer support but they can't provide it directly.



Thank you.

Solem Khan Abdusalam,

Hello,

 

Installation files for the local deployment can be received from the account manager directly or from us in case you deploy the dev site using the backup of some cloud app.

 

Also regarding the original error message from Meet's screenshot - the root folder of the application binary file contain a special symbol or empty spaces. Please name the root folder like "OnSite" without empty spaces and the error will be fixed.

 

Best regards,

Oscar

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Hi everyone,

 

I'm having trouble installing the Excel Reports application ( https://marketplace.creatio.com/app/excel-reports-builder-creatio ) on my local machine.

Everytime, I tried to add the Excel Reports section to my workplace I got this error:

I've not gotten this error before, even after compiling the machine, logging out and clearing the cache, the error persists.

 

Thanks in advance.

 

Best Regards,

Pedro Pinheiro

 

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I get this often as well, always with this specific add-on (the Excel reports package). I always play around with it and eventually get it to work where I can add it to a workspace, but never really sure how to get it to work. Hoping to se reply on this.

Hi Pedro,

please specify the Creatio product and version to reproduce the issue. Try to add first any basic section to the workplace and after that the 'Excel reports' section. 

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Hi,

I set up a local instance. I am trying to set up Dynamic cases in the sections but when I go to the Cases and click New, it won't load. It just gets stuck there. I've tried setting up the instance again but same results.

Can someone please help me debug this?

Thanks in advance.

Regards,

AK

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Well I guess I figured it out. It's not the dynamic cases but for some reason, I can not have more than 2 tabs open for the instance otherwise the third tab does not load. I was having 3 tabs open, One for the section, 2nd which has all the cases listed and the third one which opens when I open a particular case....

 

Is this something that happens in local instances?

Hello!

To give you an answer we need to investigate the issue. Please submit a case to support@bpmonline.com.

Best regards,

Anastasia

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