Team, 

 

Is there any document available to check the types of licenses available in creatio?

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Hi, 

Information on the various CRM bundles available and an estimate generator can be found here: https://www.creatio.com/crm-pricing



The various licenses available for each Creatio bundle can also be found using the below links:

https://www.creatio.com/sales/pricing

https://www.creatio.com/marketing/pricing

https://www.creatio.com/service/pricing

Vishay Kerai,

Need more information on the licenses like customer journey license, creatio read only license  etc and its limitations

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Hi Community,

Is it possible to use bpm online mobile application

(login and create case)

having only customer portal license  

Thanks

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Dear Fulgen,

As for now there is no such functionality. The portal users cannot use the mobile application. Our R&D team has in plans to implement this feature in the future application versions, however we do not know when exactly.

Best regards,

Dean

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Question

Hi, I received a response from technical support with the license file, uploaded it but still cannot log in.

File attachments

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Hello Matthew!

In order to activate your licenses you need to go to the License Manager->Distributed licenses and put the check marks next to the users.

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Question

Hey guys, I have a problem! After purchasing BPMonline 7.2 I'm having troubles requesting licenses. I need your help!

File attachments

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Hello Joseph!

Here's a quick instruction regarding licenses.

Generating a License Request File:

1. On the navigation panel, click the menu button, and select the [Manage User Licenses] command.

2. In the opened license manager window, go to the [Available Licenses] tab.

3. In the [Your Customer ID] field, enter unique customer ID provided to you.

4. Click the [Request Licenses] button.

As a result, a license request file will be generated and downloaded.

5. Send the license request file to BPMonline technical support. You will receive a similar file (a license key) containing your updated license data.

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