We are facing "unexpected token r in json at position 0" error when we try to login after providing the username and password, on inspection we found the error "as attached".
<h4>Se ha quitado el recurso que está buscando, se le ha cambiado el nombre o no está disponible en estos momentos.</h4>
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<fieldset><h4>Causas más probables:</h4>
<ul> <li>El directorio o archivo especificado no existe en el servidor web.</li> <li>La dirección URL contiene un error tipográfico.</li> <li>Un filtro o módulo personalizado, como URLScan, restringe el acceso al archivo.</li> </ul>
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<fieldset><h4>Qué puede intentar:</h4>
<ul> <li>Cree el contenido en el servidor web.</li> <li>Revise la dirección URL del explorador.</li> <li>Cree una regla para hacer un seguimiento de las solicitudes con error para este código de estado HTTP y ver qué módulo llama a SetStatus. Para obtener más información sobre la creación de una regla de seguimiento para solicitudes con error, haga clic <a href="http://go.microsoft.com/fwlink/?LinkID=66439">aquí</a>. </li> </ul>
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<fieldset><h4>Información detallada de error:</h4>
I have translated the error messages you have sent us and they indicate that the resource you are looking for is not available. This means that the database cannot be located. Please review your connectionstrings file.
I had trying with other version an give me this error
Description: The application attempted to perform an operation not allowed by the security policy. To grant this application the required permission please contact your system administrator or change the application's trust level in the configuration file.
Exception Details: System.Data.SqlClient.SqlException: Error de inicio de sesión del usuario 'IIS APPPOOL\bpmonline'.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[SqlException (0x80131904): Error de inicio de sesión del usuario 'IIS APPPOOL\bpmonline'.]
You would need to check the file ConnectionStrings.config and check the authorization type. If windows authentication is used the parameter Integrated Security=SSPI should be specified and Identity=ApplicationPoolIdentity or domain user data should be in the the application pool (https://prnt.sc/mmoea5). If sql authentication instead of upper mentioned parameter user's login and password should be specified which can be used for authorization in SQL Management Studio:
User id=xxx; password=xxx; and LocalSystem in the application pool (https://prnt.sc/mmofx2).
Also please make sure all required windows components are installed.
I have the following error after bpm'online installation on my local machine, when I logged using the "Supervisor" user I got the following error message:
We guarantee your confidentiality and anonymity.
Date: 8/13/2017 11:52:00 AM
Date (UTC): 8/13/2017 11:52:00 AM
User:
SessionID: uqegeanbr50zx3s5znur3n1q
There can be different causes of such error. You can try to check the error log in C:\Windows\Temp\BPMonline\Site_6 where Site_6 is the site number in IIS. Otherwise, please send an email to support@bpmonline.com with the detailied description of the case so taht we can investigate it and help you.