Question
case assignment notification
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studio
CRM Notification on case assignment
Profile picture for user Fulgen Ninofranco
Fulgen Ninofranco
07:36 Aug 07, 2019

Hi Community,

Currently on case assignment, email is sending to assignee, how we can configure crm to trigger also notification on case assignment

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Profile picture for user Angela Reyes
Angela Reyes
19:00 Aug 09, 2019

Dear Fulgen,

You can create business process that will generate such notifications on change of "owner" like this: http://prntscr.com/oqlxy7

Best regards,

Angela

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