Where does the link to the audio recording of the call attached to the CallCollection appear? Or where can I attach an audio recording of a call via odata 3\4
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Hello!
Audio recording of a phone call can be accessed via Calls section or CTI panel.
Here is more info: https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platform/platform-customization/classic-ui/telephony-integration/overview
Depending on the integrated phone system and specifics of its API (Application Programming Interface), different architectural mechanisms are used. The API also affects available phone integration functions. For example, the call playback function is not available for all phone systems, the web phone is available when integrating with Webitel, etc. Regardless of the phone integration mechanism being used, the CTI panel interface remains the same for all Creatio users.
As for ODATA usage, you can get acquainted with the following Community posts that might be useful: https://community.creatio.com/questions/how-upload-attachments-odata https://community.creatio.com/questions/uploading-file-creatio-external-application-odata