Hello,
Greetings !!!
Could you provide me Avaya phone integration architecture with creatio system.
Thanks a lot.
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15:19 Dec 10, 2019
Hello,
Integration architecture is the same as for any other phone integration - phone server is connected to TMS via TSAPI protocol (for Avaya) and TMS connects phone server to creatio application. TMS must access both Avaya and creatio applications.
Best regards,
Angela
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