Question

Calculated Metric Plugin - Stopped working after latest creatio upgrade

We have been using the calculated metric plugin Calculated metrics for Creatio | Creatio Marketplace and we see that it stopped working after 7.18 upgrade and throws error in console as below..  tried to uninstall it and install it again.. but still the same error - can it be fixed? 

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Hello Ganesh, 



This issue needs deeper analysis.

Please write to us on support@creatio.com



Best regards, 

Yurii. 

Thanks Yurii.. But the support team had asked to continue to get support from community itself. If any update is there on this issue, please share..

Hi Ganesh,

 

The add-on works correctly on Creatio CRM 7.18.1. I recommend performing a full compilation of Creatio instance and checking the calculated metrics again.

Should the issue persist, please get back to us with the following details:

- Did you replace the BootstrapModulesV2 schema in the Custom package for the previous version of the add-on?

- Did you change the static content settings of your Creatio instance?

Dear Ivan - Have done the full compilation.. 1) there were some warnings, but no errors.. 2) and the BootstrapModulesV2 schema is there and below is the content in it . 3) no have not changed any static content settings.

Dear Ganesh,

 

 

Please check that you have an up-to-date version of the add-on installed on your site (September 30, 2020). If not, install the current version of the add-on from Creatio Marketplace and re-check the issue.

Thanks Ivan. I did had the correct date. But I still uninstalled it, did a compilation again, then reinstalled it. Then it worked. :) thanks again

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