Hi, if a company uses BPMonline CRM and want to add the services desk portion, can this be added as a module/bolt-on, and if so can it be added for only the service consultants in the business.
In other words is BPMonline a modular system. thx
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17:02 Jan 20, 2014
Hi Brendon,
BPMonline Platform allows you to have all necessary functionality at one place. You definitely can have consolidated solution like CRM + Service Desk or Agent Desktop that will meet your company's needs, with separated access to Sections for different roles of Users.
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