Does the notification " Deduplication task completed" imply that there are no duplicates in the system?
When I run the duplicate search in the contacts section, I get this notification.
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Hello,
This notification indicates that the process of duplicates search is finished, but there are two possible results: duplicates are found or duplicates are not found. To find out if duplicates were found you can go to "Setup duplicates rules" section of system designer and in "Actions" drop-down choose "Show duplicate contacts/accounts". This action will open the list of duplicated contacts or accounts. Or you can click on "Actions" in accounts or contacts section and click on "Show duplicate accounts/contacts" and it should return the list of duplicates.
Best regards,
Oscar
aaykay,
This error can be received if there are some issues with duplicates search functionality like incorrect procedure (or errors in it) that is executed when the search is started. It is difficult to say without access to the application in which the issue can be reproduced. Please email us at support@bpmonline.com and provide us with access to the application and we will check it.
Best regards,
Oscar