Question

Email address display name

When sending email, the email address display name is set to the user's name whose account was used. Is it possible to change this name to an arbitrary text?

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Hello,

Indeed, when you want to send an email the name of the contact who uses this mailbox appears near the name of the mailbox. As for now there is no possibility to change this name manually. The only way to change this name is to connect this mailbox to another contact in the instance. Then the name of this another contact will be connected to the mailbox.

Best regards,

Oscar

Oscar Dylan,

Ok, thanks. I'll just add a separate account for sending emails then.

Hello,

There is also another setting that can be set up to change the name of the sender. You can go to mailbox settings and fill "Set custom display name" field with the name that is needed (see screenshot http://prntscr.com/kg7r6v) and save the changes. As a result this name will be displayed near the name of the mailbox.

Best regards,

Oscar

Oscar Dylan,

Thanks, I didn't see this option before.

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