Issue with Microsoft Word Plugin

Dear Ankit,

Looks like you have installed a plugin for Word with the incorrect bitness. You can read more how to determine the bitness in the article:

https://academy.bpmonline.com/documents/administration/7-12/installing-…

Please delete the current plugin and install the needed version.

Best regards,

Matt

Matt Watts,

Hi Matt,

I have installed the 64 bit plugin and my system is also has 64 bit processor But still it is not working.

Please help

Regards,

Ankit Agrawal

Ankit Agrawal,

The system might have 64 but version but the Word can have 32 bit version. Please check the version of your Word instead of system as it might be the exact reason.

Oleh

Oleh Chudiiovych,

Thanks Oleh,

Now able to get bpm online tab in Microsoft word

But not able to add server details. Refer attached image Please help

Regards,

Ankit

Ankit Agrawal,

Try inserting the link with https://

https://bnchk.bpmonline.com

Oleh

Oleh Chudiiovych,

Thanks its working now