It is either created by third-party publisher or installed from the file archive

Hi, Account and

In the Contact section, I add a text column with the section wizard and press the save button, but I get the error you see below.

System designer -> System settings -> Current package. I provided the 'custom' control.

 

File attachments
Like 0

Like

9 comments

Hello Aygen,

 

Probably the Package is locked. Please make sure, that the package that you set up in the 'current package' system setting is unlocked, 



Best regards,

Bogdan

Hi Bogdan, Thank you for the answer.

I'm checking but is there a section here that I need to change? 

 

 

Access for modification for internal users --> Can manage configuration elements

 

Aygen Ergen,

 

 

Could you please send us a screenshot of the 'Advanced settings' section? 

What exactly should I show?

 

 

Aygen Ergen,

 If the Package is unlocked, it's Yellow and on top of the package-list.

But now your package Custom is locked and grey.



Did you Export the package and then re-install it?

Julius,

Unsuccessful. What can be the problem?

 

 

 

Sorry for the unclear answer. I only meant to ask if you had done this, as a question. I did not want to suggest you do this as you are really not supposed to do that! I believe it will lead to package being locked, since it's an external third-party package when being installed from file.

Was this package created on the same environment/instance you are using?



I suggest you create a new Package and move everything from the old locked package into the new one. If that's possible.

Otherwise, ask the support department to unlock it for you.

Thank you for answer

 

Aygen Ergen,

 

The error depicts the object (Account) doesn't have edit access.

Please check the object permission of Account here,



Step 1, Select object permission from the homepage.





Step 2: Select account and check its permission setup







Best Regards,

Bhoobalan Palanivelu.

Show all comments