Question

'Opportunity Management' KPI Dashboard blank after installing from MarketPlace

For a 7.16 fresh install of the evaluation system, the MarketPlace Calculated metrics, and then the Marketplace "opportunity management' dashboard was installed. After a refresh of the new Opportunity, Opportunity Management dashboard shows no data but the edited view does show the multiple graphic widgets.

What is required besides the installation of these two MarketPlace add-ons?

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Hi Dick,

 

I have reproduced your steps. 'Opportunity management' dashboard works correctly. See the screenshot below.

 

Try to remove section filters to display all data in the dashboard.

Just spins for minutes. All opportunities are shown and data on every other dashboard.  Installed into another evaluation and that works. So it is troubleshooting after installation. Does it need uninstall, full refresh and download/install again?

Hi Dick,

 

we haven't found any reasons for such improper behavior. If possible, please send access to your trial site using a private message. And we will investigate the issue in detail.

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