Printables of Cases section - Notes field is showing in HTML format.
Hi,
I am trying to generate a printables of case section.
In the cases section, the Notes field is displaying in the HTML formate as you can see in the attachment.
We would like to display it in a simple text format.
Any help on this matter is appreciated thanks!
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Hello Apurva,
Yes our R&D team is aware of this problem and it is in "Accepted" status. I will also inform them about your community question and ask them to speed up finding solution for this problem. You can workaround this problem by parsing text in notes field and paste this text in a separate "String" data type field and use this string field in your printable.
Thank you for helping us to make our application better!
Best regards,
Oscar
Hi Oscar,
Thank you for your reply.
Created a new "String" datatype field and created business process, will run on update on Notes field.
I am able to copy Notes into the String field but not able to convert HTML into text.
Will you please guide me through how I can parse text from notes HTML in this business process?
Regards,
Apurva Patel.
Apurva Patel,
You need to parse the text from Notes field. Since you are using business process, you can use means of C# language to parse HTML text. You can check the following article:
https://stackoverflow.com/questions/286813/how-do-you-convert-html-to-plain-text
If you are using means of JavaScript you can go for RegEx options to parse into plain text.
Regards,
Anastasia