Hi Community,
We have a simple string field in one of our Creatio instances that is not being updated (tested with a Supervisor user).
Field is NOT being updated in the following scenarios
1- Frontend: When we save the record page.
2- Application Layer : The field is not being update from Bussines Processes.
3- OData4 : We tried to update from Postman with OData4 request, without success
Is there any lock mechanism that prevents the field from being updated written in CSharp?
The field can only be updated when we perform an Update directly in the database layer.
Thank you
Sasor
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Hello!
This means that there can be logic at the event layer level that changes the value of this field when saving a record. It can be on action: OnUpdating, OnSaving. Details here:
https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platfor…
Or changing a given field leads to another action that changes its value again.
To track exactly where this field changes, you can write additional logging when the record is saving, in various methods, such as OnUpdating and OnSaving, on the EntityEventListener. This logging will help you find exactly where the field value changes.