Unable to setup bulk emails in marketing

Hi Team , 

We were trying to set up the bulk email option in the marketing . Whenever we were trying to send the mail it was throwing up the error like below. We have tried putting up the domain name too . However it is not capturing the DKIM settings. should we touch base with our domain providers for making it active or is there any other way for it ? Thanks in advance.

 

 

Regrads,

Gokul

 

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2 comments

Hello,

Domain validation may take up to 48 hours on provider side if everything is fine. Please contact creatio support if you need to confirm it now. 

Thank you 

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