Join us at the upcoming live webinar Unleashing service excellence with smart tech tools and refined service processes hosted by Michael Rooney, SVP and General Manager at bpm’online.
Michael will be sharing his expertise and real-life cases geared toward streamlining customer service processes that would prevent client churn while increasing customer loyalty. During the webinar you will learn specific metrics important while designing an effective customer service strategy and how to leverage bpm’online service to effectively manage cases and deliver a seamless omnichannel experience.
