Hello Creatio Community,
I can not add records in a custom detail added in the Account section.
When i Click the plus sign of the detail nothing happens.
From F12 i get a very generic issue (Can not read properties of undefined (reading ' toLowerCase'). How can i further debug/solve the issue ?
Thank you
Sasori
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Hello Sasori,
unfortunately, it is quite difficult to analyze the issue like as there might be too many different reasons for such an error.
I kindly recommend you creating a separate support case and our team will help resolving the problem you are facing.
Kind regards,
Gleb.
I was having similar issues. What I found out is it depends where the detail is at. For example I was creating a detail around work history.. One of the default fields was contact. If I entered any contact other than the employee I was looking at it wont show on that contact record. There is a logical dependency there... I took the contact component out and works fine.... @Sasori... that is My guess as to what you are running into.