unable to login to local instance - Uncaught Terrasoft.UnauthorizedException
Hi,
Please assist on below error while trying to login to a locally deployed instance.
error is as below.
all-combined.js:6 POST http://localhost:9305/ServiceModel/AuthService.svc/Login 500 (System.ServiceModel.ServiceActivationException)
request @ all-combined.js:6
request @ all-combined.js:7
injectedTerrasoft.AjaxProvider.request @ core-base.js:748
doLogin @ loginModule.js:721
onLoginButtonClick @ loginModule.js:754
callModelMethod @ all-combined.js:7
(anonymous) @ all-combined.js:7
fire @ all-combined.js:6
continueFireEvent @ all-combined.js:6
fireEventArgs @ all-combined.js:6
fireEvent @ all-combined.js:6
onClick @ all-combined.js:7
(anonymous) @ VM168:6
k @ all-combined.js:6
all-combined.js:7 Error while sending request
response status: 500 (System.ServiceModel.ServiceActivationException)
request url: http://localhost:9305/ServiceModel/AuthService.svc/Login
method: undefined
request data: {"UserName":"Supervisor","UserPassword":"*******","TimeZoneOffset":-240}
log @ all-combined.js:7
error @ all-combined.js:7
logResponseError @ all-combined.js:7
validateResponse @ all-combined.js:7
e.callback @ all-combined.js:7
callback @ all-combined.js:6
onComplete @ all-combined.js:6
onStateChange @ all-combined.js:6
(anonymous) @ all-combined.js:6
XMLHttpRequest.send (async)
request @ all-combined.js:6
request @ all-combined.js:7
injectedTerrasoft.AjaxProvider.request @ core-base.js:748
doLogin @ loginModule.js:721
onLoginButtonClick @ loginModule.js:754
callModelMethod @ all-combined.js:7
(anonymous) @ all-combined.js:7
fire @ all-combined.js:6
continueFireEvent @ all-combined.js:6
fireEventArgs @ all-combined.js:6
fireEvent @ all-combined.js:6
onClick @ all-combined.js:7
(anonymous) @ VM168:6
k @ all-combined.js:6
loginModule.js:640 Uncaught i {message: ""}
_processLoginError @ loginModule.js:640
loginRequestCallback @ loginModule.js:826
e.callback @ all-combined.js:7
callback @ all-combined.js:6
onComplete @ all-combined.js:6
onStateChange @ all-combined.js:6
(anonymous) @ all-combined.js:6
XMLHttpRequest.send (async)
request @ all-combined.js:6
request @ all-combined.js:7
injectedTerrasoft.AjaxProvider.request @ core-base.js:748
doLogin @ loginModule.js:721
onLoginButtonClick @ loginModule.js:754
callModelMethod @ all-combined.js:7
(anonymous) @ all-combined.js:7
fire @ all-combined.js:6
continueFireEvent @ all-combined.js:6
fireEventArgs @ all-combined.js:6
fireEvent @ all-combined.js:6
onClick @ all-combined.js:7
(anonymous) @ VM168:6
k @ all-combined.js:6
core-base.js:681 user: Demo_ru/1B4B9325-66CC-DF11-9B2A-001D60E938C6
file: http://localhost:9305//core/d4ca5ab407518a87a7ea1486d6f22c8b/Terrasoft/…
line: 640
column: 7
message: Uncaught Terrasoft.UnauthorizedException:
date: Sat Aug 24 2019 12:15:58 GMT+0400 (Gulf Standard Time)
stack: undefined
Like
Hello Ganesh,
Please double check all features that are enabled for the machine where IIS server is deployed (according to the Academy article here). Once done please redeploy on-site application from scratch using clean binary files (can be received from support team at support@bpmonline.com).
It is as a must to use clean binary files (not those that can be provided by support in case you request database backup of some application to deploy it locally, but out-of-the-box files). Also please double check connection parameters to the database in connection.Strings config file since incorrect database connection parameters can also lead to login issues.
And finally please check if you haven't specified https as redirect method for your application in IIS and if it was configured properly in bpm'online configuration files.
Best regards,
Oscar
Hello Ganesh........I have been facing the same issue. Could you please let me know how you resolved it.