Hello!

Could you please provide a screenshot of the component settings?

This was resolved by deleting the related object - it was missing a field.

Hello Nicolas,

The very same process in my local app didn't return the error. Are you sure that the issue is in the accountId parameter, but not in the two other parameters? 

Hello,
 

Unfortunately, it's not possible to add such a filter using basic filters. However, you can write a custom filter in the schema code.

For example, for the Owner field on the AccountPageV2 schema, this filter may look like this:

define("AccountPageV2", [], function() {
   return {
       "entitySchemaName": "Account",
       "attributes": {
           "Owner": {
               "dataValueType": Terrasoft.DataValueType.LOOKUP,
               "lookupListConfig": {
                   "filters": [
                       function() {
                           var filterGroup = Ext.create("Terrasoft.FilterGroup");

                           filterGroup.add("HasEmail",
                               Terrasoft.createColumnFilterWithParameter(
                                   Terrasoft.ComparisonType.NOT_EQUAL,
                                   "Email",
                                   ""));
                           return filterGroup;
                       }
                   ]
               }
           }
       }
   };
});

This filter ensures that only contacts with the Email field not equal to empty string will be included in the selection for the Owner field.
 

You can learn more about such filtering in our academy: Link

Thank you for reaching out!

Thanks Pavlo

Hello, 

Does this issue occur only when the  Outlook Office Design is  "black"?

I have the Outlook Office Design color "dark grey". There is no problem with the font color here.

Only the Office Design color "black" and "Apply system settings" are changed.

Franziska Tiefengraber,

Possibly,hen O wutlook's "Black" Office Design is applied, it prioritizes high contrast between text and background for better readability. Since your background is "light blue," the default behavior is automatically changing the font color to "white" for optimal contrast.

Please try the following solution: 
Disable Automatic Color Adjustment:

• In Outlook, go to File > Options.
• Click on the General tab.
• Under Personalize your copy of Microsoft Office, select the Office Theme as desired (e.g., Colorful, White).
• Crucially, check the box next to "Never change the message background color."
• Click OK.
   

This setting prevents Outlook from automatically adjusting the font color based on the background, ensuring your black font remains.

Thank you very much for your help!

Hello,

It is possible to send the emails from the trial version of the site.

However, you have to set up the app password on the Google side.

Detailed information can be found here: https://support.google.com/accounts/answer/185833?hl=en

Happy to help!

Hi Hanna Skalko,

According to the two pictures I posted above, I turned off feature 2-Step Verification, then entered my email and password (I went to Google and login Email to confirm that both are corrected). However, Trial reports an incorrect email or password error.

It is not possible, is it?

Đặng Văn Chức,

Many email services no longer allow basic auth ad instead require OAuth. To use gmail in a trial you must:

1. Turn on 2-step verification
2. Set up an app password (only allows you to do this if 2-step verification is on)
3. Use the app password for the password when adding the account to the trial

Ryan

Hi!

Please contact our support team at support@creatio.com and describe your situation to us. We will be happy to help you. 

Best regards,
Anton

Hello!

Please note that order of organizational roles in the details does not affect anything. So do not pay attention to it.

In case users see different amount of the records, please recheck object permissions and make sure that they are granted for both users.