Has anyone successfully implemented the MiContact Center connector for Creatio?

We have it working for click to dial but there is no inbound calling functionality working.

Can anyone provide details on how it should work and what functions it has?

We are trying to implement the MiContact Center connector for Creatio but are having some issues.

We can make outgoing calls (using the phone icon) but the system is not recognising incoming calls.

Can someone advise as to what we should see in the UI when making and receiving calls, and also what I need to do within the app to make this function fully?

Hi,

We're looking to integrate a Creatio instance with the Mitel telephony system and we installed the MiContact Center connector for the instance. Is the connector a standalone solution to integrate with the phone system or do we still need to have the BPM Messaging Service running in order to establish the connection between Creatio and the phone system?

Thanks

Hi Community,

Any idea or have you tried it before to integrate Cisco PBX specifically model model CP-7811 / CP-8851? How the setup/configuration goes?

Thanks