In 2017, bpm’online Global Tour visited 10 cities across the world where thousands of business and tech leaders discussed how their organizations can innovate and transform faster. This year, bpm’online will once again hit the road with ‘ACCELERATE’ event series that will bring even more valuable insights on how to accelerate business growth to 15 cities around the globe, including a special 2-day stop in Boston on May 3-4.

Throughout the two-day ‘ACCELERATE’ Boston event, visitors will hear inspiring speeches, best practices and real-life success stories on how to accelerate organizational alignment, implementation and adoption of new technologies, and business transformation. Attendees will get a chance to participate in interactive “how-to” workshops and hands-on training sessions on how to achieve business excellence and facilitate innovation by accelerating core operations.

Designed to inspire, educate and motivate the audience, the event will feature keynotes on how to accelerate business transformation, insightful speeches and live discussions with world’s leading industry experts. The list of announced speakers includes, but not limited to:

·       John Rymer, Vice President and Principal Analyst at Forrester Research

·       Rebecca Wettemann, Vice President at Nucleus Research

·       Katherine Kostereva, CEO and Managing Partner at bpm’online

·       Andie Dovgan, Global Sales Director at bpm’online

·       Alex Donchuk, Global Channel Director at bpm’online

 

‘ACCELERATE’ event will be held in the Conference Center on 565 Newbury Street, Boston, on May 3-4. The attendance is free of charge but seats are limited.

 

Attend for free

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Hi All,

Is there any kind of integrations possible with BPM'Online to randomly pick a number  ( say Case number) on click of a button (something similar to like lucky draw). The contact in the selected case will be receiving mail.

 

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Dear Anupama,

If the third-party application (like lucky draw) has an open API, you can create the integration with it using OData/webservices. Please also note that except for picking a random case, the system will need to be adjusted from within to find the chosen case and send the email to the case contact with the exact template.

Lisa

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Meet the new interface of bpm’online community! Now it has become even easier for community members to share experiences and news, ask questions and discuss ideas on bpm’online product development!

When developing a new interface for bpm’online community, we have analyzed members’ feedback and wishes to make the new portal as functional as possible and at the same time simple and convenient. Now all questions, ideas and posts are displayed as a single list on the portal where users can search for a relevant one by text, tags, product versions and other parameters.

Moreover, all latest updates (for example, posts or comments on them) are displayed in a special news feed, which is updated every few minutes to provide users with the most recent materials.

Besides, bpm’online community users can:

  • Comment and like the posts as well as share community’s posts in social media.
  • View ratings of the best ideas on bpm’online product development, vote for ideas you like the most and check their status.
  • Rate the most precise and useful answers to the questions.
  • Add posts to “Favorites” so as to always have important information at your fingertips.
  • View user profiles, their posts and comments.

In addition, we took good care to secure of the previously added data security by migrating members’ profiles as well as the entire communication history of news feed from the previous version.  

If you have additional questions or comments, please feel free to reach out to us at: community@bpmonline.com. We will be happy to receive your feedback!

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Bpm'online has moved to the Challengers position in the latest Gartner Magic Quadrant for CRM Lead Management based on its Completeness of Vision and Ability to Execute. Learn more here .

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While many email marketing specialists commit valuable time, resources and efforts to create huge bulk campaigns, they often get discouraged once they start seeing email deliverability numbers. One of the many reasons why their emails are constantly bouncing back (or getting flagged as spam, even) could be the ever-evolving spam filtering mechanism.

The purpose of spam filters is as simple as going through emails to identify authentic versus unsolicited mail, but the filtering process is becoming more and more sophisticated with each passing year (especially with the recent growth of machine learning and AI).

Today, there are laws in place to try to control spam and thousands of unique filtering methods of different email providers. If email marketing or bulk email campaigns play a crucial part in your overall business strategy, learning how to avoid spam filters is paramount for your long-term success.

Only a few known spam filtering mechanisms surfaced in the recent years, mostly due to their secretive nature - identifying trigger words is perhaps the oldest and the most obvious, but even that is often overlooked by email marketing specialists around the globe.

What’s a trigger word?

Triggers are words or character combinations commonly used in spam (junk) emails. Using trigger words will skyrocket your chances of ending up in the recipient’s spam box, and might damage your overall sender reputation score, too. Before we proceed to the list of trigger words, here are a few extra triggers to avoid while crafting your bulk email campaigns:
 

  1. Triggers in subject lines. One of the first things a recipient of your email sees is the subject line, and therefore spam filters search for trigger words there first. Email subjects are often overlooked, but taking your time and crafting an original subject line can reduce the risk of having your message blocked or marked as “spam”.
     
  2. Deceptive emails are considered spam triggers due to their nature. Companies often use deceptive subject lines with false or misleading information to generate better email open rates (e.g. Re: Meeting on Wednesday, John?). Emails with deceptive subjects violate anti-spam laws, and get flagged as spam a lot more often than emails with original, thought-out subject lines.
     
  3. Special characters. While some marketers report that they’ve seen an increase in their email open rates by using special characters, certain spam filters recognize them as triggers. Special characters are Unicode symbols (☀ ☆ ☂ ☻ ♞), and that makes them extremely vulnerable to spam filters.

With that being said, here are 100 triggers to avoid in your email campaigns:

Any combination of these words will increase your chances of triggering spam filters:

  • Earn extra $$$

  • Make more money

  • Last chance: Instant profit

  • Guaranteed success

  • Potential earnings

  • Drive more traffic

  • Best price on the market

  • Important update

  • Save millions of dollars today!!!

  • Risk free savings

Think of your email as a conversation opener, not an attention grabber. A key to a successful email campaign and better overall deliverability is creating purposeful emails and subject lines, including relevant information and addressing the pain points of your potential customers.

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We are thrilled to invite you to join an online event on the upcoming Holiday release of bpm’online version 7.9. The new release brings the power of intelligent data enrichment and advanced dynamic case management to every bpm’online user. Register for the online event now and share the joy of the bpm’online 7.9 Holiday release with us!

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We are honored to be named a Leader in the Forrester Wave™: CRM Suites for Midsize Organizations, Q4 2016! Share the joy of this moment with us - get your complimentary copy of the report today!

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Bpm’online has been named the #1 Business Process Management Software by the fastest growing independent review platform for B2B, SaaS and financial solutions – FinancesOnline.

We got a 9.3/10 in the BPM solution evaluation by experts and received a 100% user satisfaction rating. We are proud to get such a high recognition as we continue to deliver best-in-class BPM technology. Learn more: https://www.bpmonline.com/company/news/14468

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We are excited and proud to announce that bpm’online has been included in the Gartner Magic Quadrant for Sales Force Automation, 2016.

We believe bpm’online’s inclusion in this year’s Magic Quadrant for Sales Force Automation is based on our innovative process-driven ‪#‎SFA‬ offering and strong customer service.

Get your complimentary copy of the Gartner’s 2016 SFA MQ report today!

https://www.bpmonline.com/gartner-magic-quadrant-crm-sfa-2016

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Watch this new video tutorial to learn how to export reports from bpm’online in PDF or DOCX format. This tutorial explains how to set up and generate reports using highly customizable MS Word templates.

Please follow the link to watch the video.

More video tutorials are available under the "Video tutorials" tab in bpm’online academy.

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