when we tried to create a report it worked normally when the user language was English, however

when a user language Arabic the BP shows the below error



System.NotSupportedException: Unsupported report type '0'

   at Terrasoft.Configuration.ReportEngine.Generate(ReportSettings settings)

   at Terrasoft.Core.Process.Configuration.ReportFileProcessingUserTask.InternalExecute(ProcessExecutingContext context)

   at Terrasoft.Core.Process.ProcessActivity.RunInCultureScope[T](Func`1 action)

   at Terrasoft.Core.Process.ProcessActivity.ExecuteElement(ProcessExecutingContext context)

   at Terrasoft.Core.Process.ProcessActivity.ExecuteItem(ProcessExecutingContext context)

   at Terrasoft.Core.Process.ProcessFlowElement.Execute(ProcessExecutingContext context

Hello,

I have a process that changes the Status of an activity to Canceled. Unfortunatelly, for some records it does not work.

In the trace I can see that the Status is changed and for the right activity but, in that activity the status remains as before.

We can see that the value is the correct one for 'Canceled'.

This is after the execution of the process.

The process is an automatic one, that starts daily, and searches for activities type 'In progress' & 'Not started'.

Thank you

Hello,

I am trying to automate the gathering of data using some business process that perform API calls to one of our client private APIs. I have defined the WebServices with no problem like the one from this example:

And sending the test request with a valid API Key and Authorization token works perfectly. However, if I try to group all of this inside a business process I get an error that I don't know how to solve. This is the business process:

And the error that I get exactly on the web service call is this one:

The full error message states:

Terrasoft.Common.UnsupportedTypeException: Type "System.Collections.Generic.List`1[[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]], mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" is not supported.

 

I have done some tests and I can confirm that the error only appears when I try to use a the valid Authorization token retrieved previously, and if I set any other value in that Web Service parameter I don't get the error but obviously the call fails because I am using and incorrect token.

The length of the token is 299 characters and as it is an authorization token, it must be preceded by the word "Bearer", so the full value that I am passing to that parameter is "Bearer " with a total length of 306 characters. I also tested using some random strings of length 500+ and the error doesn't show up, so it is not related to a limit of the parameter length. I also checked that the token I am passing is 'correct', i.e. no breaklines, weird characters (not UTF-8) or anything that could cause problems with the encoding of the string.

Therefore, I guess it is something related to the way Creatio builds the API request from inside the process, that is not the same as doing from a test request inside the Web Service...

Your help is highly appreciated.

Regards.

In this Code "CollectionParameter" is Collection of records type.

const handlerChain = sdk.HandlerChainService.instance;
const result = await handlerChain.process({
    type: "crt.RunBusinessProcessRequest",
    processName: "UsrSomeProcess1",
    processParameters: {
      CollectionParameter : //How it should be passed ?
      SomeParameter: "Some Value" //ID Paramete
    },
    $context: request.$context
});
 
if (result.success) {
    // process was sucessfully executed
}

Hi community,

I have this requirement where the client must be able to move one or more records from one detail to another through a business process. Following the steps shown in the image below:

1. The user must select one or more records from the "Product on Invoice" detail.

2. Next, the user executes the business process using the "Add" button. The process must receive the ids of the selected records.

3. Finally, all the selected records should then be added to the "Products in the Correction Invoice".

How can I achieve this requirement on the new Freedom UI?

If you need more information, feel free to ask.

Thanks in advance.

Best Regards,

Pedro Pinheiro

Hello Everyone,

I have a progress bar that changes its status based on approval status. However, it requires a manual page refresh to reflect the changes in the progress bar. To address this, I've added a refresh button. Now, I want this button to trigger automatically whenever the progress bar status changes. Can anyone provide guidance on how I can achieve this using a custom handler?

Currently, I've written this code with the assumption that the record is saved whenever the status changes.

    {

    request: "crt.SaveRecordRequest",

    handler: async (request, next) => {

        const schemaName = "UsrNewProductsOnboardingformpage";  

        const buttonId = "Button_qef55yg";

        const button = request.$record.$Model[schemaName].$Buttons[buttonId];

        if (button) {

            button.instance.execute();

            console.log("Button clicked");

        } else {

            console.log("Button not found");

        }

        return next?.handle(request);

    }

}

Hi,

I have created a business process, which is simply notifying a user that a new record has been created within a Project. I can create the notification in the way I want, however when clicking on the link in the notification window, it simply takes the user to the Project list page and not the Project page itself i.e. the detail page.

I have used the Parent entity ID column and set this to the Project ID value, as you can see in the screenshot below. This I expected it to work. Performing a trace shows the correct Project ID value for the record in question, so I am not sure what is wrong.

Thanks

Hello Creatio community!

My first post on the forum. I have a business process that populates a Ticket Number field in a custom Tickets Section. This business process sets the field value and sends a message to the section's client module which includes the below code to handle the message and refresh the section so we can see the updated ticket number.

			init: function() {
				this.callParent(arguments);
				this.subscriptionFunction();
			},
			subscriptionFunction: function() {
				Terrasoft.ServerChannel.on(Terrasoft.EventName.ON_MESSAGE, this.onMyProcessMessage, this);
			},
			onMyProcessMessage: function(scope, message) {
				if (!message || message.Header.Sender !== "RefreshTicketPage") {
					return;
				}
				var message2 = message.Body;
				if (!this.Ext.isEmpty(message2)) {
					this.reloadEntity();
				}
			},
			destroy: function() {
			    Terrasoft.ServerChannel.un(Terrasoft.EventName.ON_MESSAGE, this.onMyProcessMessage, this);
			    this.callParent(arguments);
			}	

The code works fine, but the problem is upon clicking Save it closes the section edit page and shows the list, which does correctly include the updated ticket number. I want it to refresh the field and STAY in the edit page so the user doesn't have to reopen the section from the list after saving. Does anyone know if this is possible? To refresh the section while staying in the edit view? I'm using cloud and Classic UI and have attached a screenshot of the view I would like to refresh and remain open on the screen.

Hi community,

I created a business process that inserts a new OpportunityProductInterest for a specific product into a specific Opportunity.

The insert process element step copies the Product.Notes column to the OpportunityProductInterest.Notes column.

Product.Notes is a localizable text column and its value is localized to English and Italian.

If the BP is saved using a user localized in English, everything works fine, while if I make changes to the BP using a user localized in Italian, the BP does not work.

The expected result is the OpportunityProductInterest.Notes filled with the value Product.Notes, but in the wrong scenario the column is assigned the empty string.

What do you suggest me?

thank you in advance

Hi,

Can anyone guide to develop a business process to achieve the following:

Based on the selection of multiple checkboxes, approvals should trigger parallelly and move to the next stage when all the multiple approvers have approved.