Hello Aygen,

Probably the Package is locked. Please make sure, that the package that you set up in the 'current package' system setting is unlocked, 



Best regards,

Bogdan

Hi Bogdan, Thank you for the answer.

I'm checking but is there a section here that I need to change? 

Access for modification for internal users --> Can manage configuration elements

Aygen Ergen,

Could you please send us a screenshot of the 'Advanced settings' section? 

What exactly should I show?

Aygen Ergen,

 If the Package is unlocked, it's Yellow and on top of the package-list.

But now your package Custom is locked and grey.



Did you Export the package and then re-install it?

Julius,

Unsuccessful. What can be the problem?

Sorry for the unclear answer. I only meant to ask if you had done this, as a question. I did not want to suggest you do this as you are really not supposed to do that! I believe it will lead to package being locked, since it's an external third-party package when being installed from file.

Was this package created on the same environment/instance you are using?



I suggest you create a new Package and move everything from the old locked package into the new one. If that's possible.

Otherwise, ask the support department to unlock it for you.

Thank you for answer

Aygen Ergen,

The error depicts the object (Account) doesn't have edit access.

Please check the object permission of Account here,



Step 1, Select object permission from the homepage.





Step 2: Select account and check its permission setup

Best Regards,

Bhoobalan Palanivelu.

Hi Julien, 

That's looks weird cause you were able to make this post:)

Please check these links to solve your business task with communication panel: 

https://academy.creatio.com/docs/developer/elements_and_components/basi…

https://academy.creatio.com/docs/developer/elements_and_components/basi…

Best Regards, 

Bogdan L.

Bogdan Lesyk,

 Yes I know right ! I really don't know why I wasn't able to post my issue about the communication panel.

Thank you for the documentation ! I'll take a look ASAP :)

Best regards,

Julien

Hello Julien,

I also have an article with the steps to add that to a custom section here https://customerfx.com/article/adding-the-actions-dashboard-to-a-custom…

Ryan

I reported the exact same problem with not being able to post to the Creatio Community to Creatio Support 2 days ago and haven't heard back about it, but that's what I've come to expect from Creatio Support. It might be another week before this gets resolved, if past performance is an indicator of future results.

Ryan Farley,

 Thank you Ryan, as always your articles are very helpful !

Julien

Steve Short,

 With the error code we've got it might be an error related to the tags (#Communicationpanel or #module in my case or even the "automatic tags" like #7.18). I hope there isn't too many people affected by this issue

Dear Anupama,

Thank you for your question!

You have taken the correct steps to resolve this issue:

1. Published the Contact object (you would also need to publish the last changed schema of the page and\or the registry, e.g.: ContactPageV2, ContactSectionV2);

2. Save those schemas;

3. Compile the instance;

4. Clear the browser`s cache;

5. Make sure that you are using the latest browser version. If not, please update the browser, clear the cache.

Hope this helps!

If not, please make sure to submit a ticket to support@creatio.com

Thank you!

Regards,

Danyil

Hello

The error usually appears if the system compilation is started by 2 or more users at the same time. One more scenario is when the compilation is still running and another compilation is started and not finished. Most likely this happens in your case.

You need to wait till the process is finished. The directory from the error message comes from application server and means that the static content is still generated there. 

It might take more time than usual with trial\demo instances since they do not have much resources to finish the process faster.

Regards,

Dean

Dear Nicolas,

This error message indicates that Creatio application could not connect fo mail server using the connection parameters specified in mail server settings. It says that Creatio sends a connection request and the mail server closes the connection for some reason. To check the source of the issue network settings and logs on the mail server side should be checked on the same time period as those error messages. 

Best regards,

Angela

We have the same errors currently

Hello Maher,



Thank you for your notification.

We have reproduced the issue and forwarded it to the responsible team. We hope to receive their feedback until the end of the current week.

Will keep you informed.

Have a good day!

Hello,

Any update on this case?

Please note that we are planning to use it in a project in an SQL environment, is it compatible with SQL Database?

Thank you.

Maher.

Hello,

Kind reminder!

Regards,

Maher.

Hello Maher,



We have published the updated package on Creatio Marketplace. Please re-install the add-on from Creatio Marketplace and check for updates.



The updated package is compatible with both MS SQL and PostgreSQL.

Hello Romadan,

Please generate the source code for all items, compile all items in the app (make sure that there are no warnings or errors during the compilation and it was completed successfully) and test the process once again and let us know about the result.

Best regards,

Oscar

Oscar Dylan,

Generate All complete

Compile All complete, success and no error/warning

https://prnt.sc/su3fui

FYI:

In my environment I'm using SVN built-in creatio for development.

my .net core: https://prnt.sc/su3if0

connection string: https://prnt.sc/su3jyi

still error: https://prnt.sc/su3jes

What happen, am i wrong deployment or setup in my environment ?

Romadan Saputra,

And do you use any process parameters? Maybe this process is a sub-process in another process and the main process transfers the Date/Time parameter to it and it is done incorrectly so as a result you receive the error? Can you please provide us with the screenshot of your process parameters? And the screenshot of launch options of the process? What happens if you simply recreate the process from scratch?

Best regards.

Oscar

Oscar Dylan,

This process is standalone: https://prnt.sc/su3s55

https://prnt.sc/su3sh2

https://prnt.sc/su3smj

https://prnt.sc/su3t4b

https://prnt.sc/su3t95

https://prnt.sc/su3vh9

https://prnt.sc/su3v5q

https://prnt.sc/su3vtm

Every business process with contains "Read Data" always error like that

Romadan Saputra,

Can you please create a ticket to support regarding this issue? Everything works well on my 7.15.4 postgre application so I think it is better checking the backup of your application.

Best regards,

Angela

Angela Reyes,

Previously, I have already create a ticket "SR-0895625", you can check that.

But, I decide to close this ticket, cause I found the problem of the error. But, now the error appears again, so I ask in community, maybe others have same issue like me.

Romadan Saputra,

Hello Romadan,

The issue couldn't be reproduced on clean out-of-the-box binary files so the problem is somewhere in the binary files. Can you please tell us what was the reason in SR-0895625?

Best regards,

Oscar

Hello Ramnath,

It is hard to say why could this issue occur, but you can try fixing this error by going to configurations and re-saving AccountPage schema (please also note that in case you have several account edit page schemas (like UsrAccount1Page, UsrAccount2Page and so on)) and you need to re-save content of all those schemas (by clicking on "Save" button at the top left corner of schema editor https://prnt.sc/rdrops). Once done please relogin to the application and try to open edit page once again

Best regards,

Oscar

Oscar Dylan,

I was trying to build it on trial environment. I could not apply the steps you mentioned because it expired by the time.

But thanks for helping.

Ram

This is due to the telephony integration being turned on by default in new systems, but not set up to connect to a phone system. To get rid of all that chatter in the console, go into your profile (by clicking the person icon in the top right corner, then select "Your profile". Once there, click the "Call center parameters setup" button and check the box to "Disable phone integration". Once you log out and back in again, all of that chatter and WebSocket errors in the console will be gone.

Ryan

Hey Ryan,

It worked.

Thanks for the help.

Dear Bartosz,

Most likely you've done some modifications in the business rules through the page schema. The error 'Unexpected Token in JSON' indicates that your JSON code has a syntax mistake (wrong/redundant letter, symbol, etc.) In your case this symbol is "!". You can use your browser development tools to debug the code and find the error. You can also approach the support team via support@creatio.com to investigate the update issue in your particular environment. 

Regards,

Dean

I've found the error and if I remove it, than page lets me modify business rules normaly, but why I can't add an if to a filter data business rule?