Hi Team, 

BPM is running in SQL server and we were planning to change the recovery model of the database to full recovery from simple recovery model for attaining the point in time recovery. As far as I knew it will not affect the BPM. Still wanted to confirm if there is any drawback in doing so. Thank you in advance. 

Gokul

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Dear Gokul,

You will not have any difficulties with the application after changing the recovery model. The only difference that is in the database size. Since it will be bigger, you would need to have more free disc space not to affect system performance. 

Best regards,

Dean

Thank you Dean :)

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Hello

I know that Bpmonline supports Gregorian Calendar, what about supporting other calenders like (Hijri Calendar)

Regards

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Hello,

Unfortunately, by default there are no any other calendars or Hijri Calendar time format. If you need to set up the new calendar, for example for case resolution time calculation, feel free to refer to the following article and create your custom calendar (calendar setup paragraph) https://academy.bpmonline.com/documents/service-enterprise/7-15/how-setup-response-and-resolution-time-calculation

Other than that, unfortunately, it is not possible to set up the time and date format according to Hijri calendar. We will register the idea of adding more calendars in our R&D team backlog for implementation in the future application releases. 

Best regards,

Dean

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Hi Community,

How we can do Multiple Selection on Mobile Section List?

 

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Hello Fulgen,

In the current out-of-the-box functionality there is no way to select multiple records in the section list using mobile application and problem regarding this topic is already present in a backlog of our R&D team. You can create your own logic of selection of several records in the list via development (try using multiSelect option in Terrasoft.controls.Select class), but we cannot guide you here since there was no practical implementation of this logic. I will also inform our R&D team about your question on the community so to raise the priority of the problem.

Regards,

Oscar

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How to add multiple new products on the product page. Is there way to create multiple new products?  

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Hi,

You can import functionality to add multiple product to the system. You can find more about import here: https://academy.bpmonline.com/documents/base/7-15/excel-data-import

Best regards,

Angela

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Hi.

Our intention is create a console app (C#) using EntitySchemaQuery  that query an entity (like Account or Contact) and gets its rows to populate a local table. 

We are trying to connect our bpmonline using this example:

source: https://www.bpmonline.cz/bpmonlinesdken/UsingEntitySchemaQuery.html

//////////
// Creating a query instance, adding columns and a data source in the query.
Select selectQuery = new Select(UserConnection)
                    .Column("Id")
                    .Column("Name")
                    .From("Contact");
// Executing a database query and getting the resulting dataset.
using (DBExecutor dbExecutor = UserConnection.EnsureDBConnection())
{
    using (IDataReader reader = selectQuery.ExecuteReader(dbExecutor))
    {
        while (reader.Read())
        {
            // Handling the query results.
        }
    }
} 

/////////////

The problem is we do not know how to create the connection string (UserConnection) to our cloud services, https://mycompany.bpmonline.com.

 

How to create this UserConnection? Someone has an example or may guide us?

 

 

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Theoretically, it's possible to use bpm'online local .dll-s and create the connection. However, it's very hard and usually pointless. If you need to get data from bpm'online, please create a web service in bpm'online. The service should get the needed data and give it to the requested.

This is how to create a service. 

https://academy.bpmonline.com/documents/technic-sdk/7-14/creating-configuration-service

This is how to log in and call it

https://academy.bpmonline.com/documents/technic-sdk/7-14/executing-odata-queries-using-fiddler

Eugene Podkovka writes:

However, it's very hard and usually pointless.

I don't think it's useless.

I'm trying to achieve the same goal to increase our developers' productivity.

We usually use task script in the process designer to manipulate data using EntitySchemaQuery.

Each time, we have to update the process, run it and check the log or attach visual studio debugger (which is painful) to verify our code.

Imagine if we are able to get a UserConnection instance directly into a standalone app. we can test our functions faster and increase the overall productivity.

 @Eugene Podkovka: can you please help us!

Thank you

Mohamed

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Whether or not a System User is Active can be read from System administration object.  However, when the state of Active is changed in System Users, no Signal is caught using Record Modified if the Active flag was changed manually in System Users.  The Signal only triggers a process if the Active status is changed by another process.

How can a process be started when changing the Active status of a System User manually?

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In order to create the functionality please use object "Users/roles (view)" instead of "System administration object" (https://prnt.sc/pj03qp).

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Hello

How to find Employee Manager by Process.

 

Regards

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Hi!

You can use read element to find employee record and ther read manager value from it: http://prntscr.com/pi74m7. Then you can use second read data element to find contact of this manager. 

Best regards,

Angela

Hi Angela

Thanks for your reply.

I did read manager of the employee succesfully, as shown below:

https://drive.google.com/open?id=11oYSOU6VcYFTfe93iUZVA2FYV3XX-Ih7

Regarding second read data to find the contact of this manager, I am doing as below, but it does not return manager contact, what should be the correct filter here.

https://drive.google.com/open?id=14aK6QaF4K1eK7ZPKPoXb2cPTCzVw_Ldp

 

Best Regards

Saif

sdeen@isb-me.com,

Use Employee object for second read data (http://prntscr.com/pix585) and then you can take needed contact from it (http://prntscr.com/pix5r3). Since manager is also part of Employee object it cannot find such contact. 

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Can I make details records editable based on conditions? For example, records with colA=1 can be modified, but records with colA<>1 cannot.

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Try to add async validators into the edit page linked to the detail. 

Please investigate the asyncValidate in the BaseEntityPage and the asyncValidate method in the AccountPageV2. 

You'll probably need "messages" to get information from the detail main page. 

https://academy.bpmonline.com/documents/technic-sdk/7-14/messages-messages-property

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I figured out how to get the link for an attachment, but when I include it in a Send email system action, the link is automatically converted to an attachment, which is undesirable because the attachment is too large.  How do I include a link to an attachment in an email and have it remain text or a hyperlink?

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Dear Janine, 

According to the [Send email] element logic, your hyperlinks to bpm'online attachments will be automatically converted to actual attached files in the email, there is no way you can leave them as text links.

Regards, 

Svetlana

S.Kobizka,

The really annoying part is even if I remove https:// it still converts.  I'll have to put in more space to make it unrecognizable.

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Hi Community,

Any idea how can I show records count summary in mobile section list just like in crm (please see screenshot below).

 

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Dear Fulgen,

Such functionality is available starting from the version 7.14.4

Here is the example of the accounts section http://prntscr.com/pg7rwb

More detail are in the release notes:

https://academy.bpmonline.com/documents/bpmonline-release-notes-7-14-4

Best regards,

Dean

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