Hi Everyone,

 

We have created a custom Report of a application but when we use the button to download a report it requires us to select records but we don't want to select records we want to download report with date fields for example for this week. Is that possible?

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Dear Hassan,

 

You can use of the following 2 options:

1 - Create a dynamic folder 

2 - Create a list dashboard to export the list to Excel

 

For your case, the first option would suit best. This way you can easily filter out records by any column (in your case start date) and print this list.

 

You can read more about dynamic filters in the following article:

https://academy.creatio.com/docs/8.x/creatio-apps/creatio-basics/business-data/folders#title-753-3

 

Have a great day!

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How could I print the Organizational Roles Chart in PDF of Word?

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Hi Adrian,

 

To print the Organizational Roles, we recommend creating new list dashboard, with the following settings:

Dashboard set up

 

Then you will be able to export this list to Excel:

 

 

Export to Excel

 

Have a great day!

Thank you very much

 

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Getting this error while calling the web service from Process . Has changed the maximum execution time also but  still getting. Any suggestions?

System.Net.WebException: The operation has timed out.
  at Terrasoft.Services.Runtime.ServiceClient.<GetResponseData>d__8.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at Terrasoft.Services.Runtime.ServiceClient.Execute(IServiceClientRequest request, TimeSpan timeout, CancellationToken cancellationToken)
  at Terrasoft.Services.WebServiceUserTaskImplementation.Execute(ProcessWebService userTask, ProcessExecutingContext context)
  at Terrasoft.Core.Process.ProcessFlowElement.CallInternalExecute(ProcessExecutingContext context)
  at Terrasoft.Core.Process.ProcessActivity.RunInCultureScope[T](Func`1 action)
  at Terrasoft.Core.Process.ProcessActivity.ExecuteElement(ProcessExecutingContext context)
  at Terrasoft.Core.Process.ProcessActivity.ExecuteItem(ProcessExecutingContext context)
  at Terrasoft.Core.Process.ProcessFlowElement.Execute(ProcessExecutingContext context)
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.

Vladimir Sokolov,

???

 

Hello!

The error indicates that we couldn't receive a response due to the timeout from the host to which the request was sent. And it's not an issue with the application because, in that case, we would get something like "Thread was being aborted" (if it's a problem with the Web layer - compilation, restart, thread locks in the Entity layer) or a message about a lock (if it's a database issue) or some specific error. But a timeout exclusively indicates that within N (as you configured) seconds, the host to which we sent the request couldn't respond. Hence, the web service element timed out. Most likely, it's because the host to which we sent the request temporarily became unavailable.

Thank you!

Andrii Kurta,

 
Thankyou for your reply, But when i user postman it is working fine and also when manually click on the webservice "send request" it is working fine. Issue only arises in BP .

 

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Hello
Im trying to set the self registration for external users but the license is not distribution automatic can you help me to know how can I configure that?

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I believe this is set in the web.config SspUserRegistrationLicPackage key (unless that has changed at some point). 

If this is an on-site application modify web.config file in Terrasoft.WebApp folder:

<add key="SspUserRegistrationLicPackage" value ="License name here" />

If this is cloud application contact creatio support and they can add that.

Ryan

Hi Ryan, thank you 

Ryan Farley,

Do you think, we'll get nocode capabilities at some point to change these webconfig settings ? 😏

Damien

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Does anyone know if Creatio works with LTI or how to use it?

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Hello, 
 

Unfortunately, we don't have such functionality, but you can use our training, where all videos are recorded along with instructions on how to use the system:
 

https://academy.creatio.com/docs/training

Regards,

Orkhan

Hello, 
 

Unfortunately, we don't have such functionality, but you can use our training, where all videos are recorded along with instructions on how to use the system:
 

https://academy.creatio.com/docs/training

Regards,

Orkhan

Orkhan,

Thank you

Licia Moura,


Greetings,
 

Unfortunately, we don't have such examples of realization, as well as we don't have such applications created by our partners in the marketplace.

 

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hi guys i have an error in ssms when i add user as a local then add a log in user then when i execute in iis its appear an error say's that user id error?? any help 

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Hello,

 

Please contact our support team directly at support@creatio.com and describe the issue in detail there so we could help you resolve this.

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Hey, everyone! 
I've been trying to mass update a property (Column) from a table in a Demo envoyrement. 

I've asked Gemini and gpt. Bolth returned me that there should be a "Quick Update" button, but it's nowhere to be found... 

Asked a coleague and he sent me this app (https://marketplace.creatio.com/app/mass-updating-creatio)... still.. nothing. 
I don't want to create a Business Process to do it ...

Does anyone have a solution for this?

Thanks ! 

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Hello,

 

Please note that there is no basic functionality to mass update the records in the system. The "Mass updating for Creatio" marketplace addon or a business process are the best choices to achieve your goal. Alternatively, you can create an SQL script to update the values directly in the database. 

If you are having issues with the addon, you can contact the developer of the solution directly at support@inforce.kz and describe the issue to them.

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Hi, 

 

Any ideas why the code below is not working? I get an 'Object reference not set to an instance of an object.' here /0/DataService/json/SyncReply/SelectQuery 

I checked that the getUsersInRole function that I wrote is working. It returns an array of Contact Ids.

Thanks in advance,
Jose

{
    request: 'crt.LoadDataRequest',
    handler: async (request, next) => {
        if (request.dataSourceName === 'PageParameters_UsrLookupParameter1_13p73tg_List_DS') {
            var roleId = request.$context.attributes.PageParameters_UsrLookupParameter1_atde2dj?.value;
            var users = await UsrC2CUtilitiesV2.getUsersInRole(roleId);
            const usersFilter = new sdk.FilterGroup();
            await usersFilter.addSchemaColumnInFilterWithParameters(sdk.ComparisonType.Equal, "Id", users);                            
            request.parameters.push({
                type: "filter",
                value: usersFilter
            });
        }
        return await next?.handle(request);
    }
}

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Hello,
Just on code alone, it is hard to tell what is the reason for the issue.
You need to do a debug and see at what moment the system cannot read the value.

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Hello,

I want to color rows in a list page whose date has passed (Freedom UI).

I tried to add a css file to my list page. I followed this article, but I still have a problem. When I look at the page's inspect, I see that a line has been added with a link to the file I added (
I would appreciate help.

Thanks, Smadar

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Can you give more specifics? Is the CSS not being applied to the page?

As long as the steps in the article are followed it does load the CSS on the page. The CSS itself would determine whether or not it actually applies to any elements.
Ryan

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I have encountered an unusual problem.

Task: On the main page, create a button that opens a custom module with a detail. There are entries in the details and a help field that takes the user to the "Case" page.

I created a custom module, extend from "Terrasoft.BaseSchemaModule" and "schemaName" and "entitySchemaName" to my schema and entity.

There are no problems with the display, but when I go from my module to the "Case" page and want to return:

1. The "Close" button is triggered only the second time

2. It returns me to the main page and not to my module.

I tried to open my custom module through the "sandbox.LoadModule" - the "Close" button started working immediately, but I still returned to the main page

 

 

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